Question 1

What’s the difference between online courses and online private lessons?

Accepted Answer

With online private lessons, you can set up weekly lessons with an instructor who will be able to monitor your progress and tailor the lesson to your needs.
 
On the other hand, once you purchase one of our online courses, you'll have access to a comprehensive selection of pre-recorded videos and supplementary material. You can complete these courses on your on time from the comfort of your home.

Question 2

What online courses and classes do you offer?

Accepted Answer

There are three online services that we offer: (1) One-to-one online live instruction (2) Online live group classes like our Practical Theory for Working Musicians (3) Our pre-recorded Online Masterclasses such as our course; TRIADS 1. 
 
Here's a quick breakdown of these services: 
 
(1) One-to-one online instruction: These are our private instrument and vocal lessons that can be booked with any one of our instructors. You can click here to view our Private Instruction page (javascript:void(0))and click here to view Our Instructors.(javascript:void(0)) Interested in taking lessons? Click here to get in touch (javascript:void(0))with us. 
 
(2) Online group classes: These are live online classes with limited capacity. They are offered a few times throughout the year and are a great way to progress quickly on your instrument while working with a group of supportive peers. One such class we run is our Practical Theory for Working Musicians (javascript:void(0))by Steve Briggs. You can contact us here (javascript:void(0))to get more info on our upcoming online group classes. 
(3) Online Masterclasses: These are pre-recorded, high-quality video courses that are available to purchase on-demand. After purchasing, you'll have access to the course for one year and you can complete it at your own time from the comfort of your home. Along with the course videos, you'll also have access to downloadable supplementary material and playalong practice tracks to support your learning. Click here for more info (javascript:void(0))on our TRIADS 1 online course.

Question 3

What if I have to cancel a lesson?

Accepted Answer

We require a minimum of 48 hours notice by email in advance of any lesson in order to be eligible for rescheduling. Please see our Policies page for more details.

Question 4

Is sign up available only at the beginning of the studio year?

Accepted Answer

No. You can sign up at any time in the year if there is availability. And we pro-rate your fee to your start date.

Question 5

Do you offer lessons in the summer?

Accepted Answer

Summer lessons work differently than our regular season lessons and do not happen every year. There are no cancellations or make-up lessons available for summer packages. For more info please contact the studio if you are interested in upcoming  summer lessons.

Question 6

What if I want to try out lessons before making my commitment?

Accepted Answer

We’ve got a solution for that!
 
Ready-Set-Go! Plan (for new students only)
 
First time students can take advantage of a  two-lesson trial package ($72 for two x 30mins, $144 for two x 60min lessons)  After your two trial lessons, if you choose not to continue you are not obligated to commit to a full membership. If you choose to continue, the Ready-Set-Go fee is applied to your Studio Year fee.

Question 7

How much?

Accepted Answer

Private lessons
Membership varies slightly based on the day of the week your weekly lessons fall on (ie, there are more Tuesdays than Saturdays in the year due to holidays, so the Saturday Yearly fee is less. Contact us for fee info on the program you’re interested in.
 
Groups and Classes
Fees for groups and classes vary significantly based on the design of each program. Please contact us if you need more info.

Question 8

What are my payment options?

Accepted Answer

There are three options:
 
Payment for the year in full:
cash, cheque, e-transfer or Visa/Mastercard
 
Two-Instalment option: September and January
cash, cheque, e-transfer or Visa/Mastercard
 
Monthly instalments 
(Auto-payments on the 9th of each month, Sept-June)
Visa/Mastercard

Frequently Asked Questions